Support Packages

Imagine a support service which includes all operations!

Our basic support is compulsory for all systems we built. But if you need more work, we are ready to provide you Premium, ProSupport and ProSupport Plus services!

1st Level Basic Support: CMS Packages
2nd Level Basic Support: B2C E-Commerce Systems
3rd Level Basic Support: Other systems and custom software packages.
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Support Packages BASIC PREMIUM PRO PRO+
Maximum Annual Workload / Hours 30 180 360 720
E-mail Support
Phone Support (Work Hours)
Phone Support (24/7)      
Operational Phone Support (24/7)
Video Conference (1 hour) / Annual 1 6 12 24
Cybercrime Prevention
IT Law Consultancy
Backup Recovery
System Backup
Full Backup      
Data Center Management
Server/Hosting Updates
Server/Hosting Upgrades
Website Security Updates
Website Version Upgrades  
Website Strategic Recommendations  
Digital Transformation Consultancy  
Digital Strategy Consultancy  
National Strategy Consultancy  
International Strategy Consultancy    
Global Strategy Consultancy      
Technical Consultancy  
Risk Management Consultancy    
CyberSecurity Consultancy    
Management Consultancy      
Content Optimization      
Content Writing      
Digital Marketing    
Social Media Marketing (SMM)    
Social Media Optimization    
Search Engine Marketing (SEM)    
E-mail Marketing    
SMS Marketing    
National Marketing    
International Marketing    
Global Marketing    
B2B Direct Marketing      
Market Research      
Loyalty Optimization      
Brand Optimization      
Reputation Management      
Dedicated SEM Specialist    
Dedicated SMM Specialist    
Dedicated Digital Marketing Specialist      
Dedicated Digital Strategy Engineer